Upon entering the spa, you are entering a place of peace; so please, remove your shoes, turn off your phone and enjoy!
Due to the nature of the services being provided, we ask that you arrive a few minutes early for your appointment to avoid any undue stress on yourself, your therapist or other clients receiving treatments. Appointments will not be extended due to tardiness.
Flourish Skin Studio has a 24 hour cancellation policy. We ask that you provide us with at least 24 hour notice of any changes or cancellation of appointments. If this is not provided, Flourish reserves the right to charge 50% of the missed service to your account to be paid immediately. No show/ no call appointments will be charged 100% of the missed service and any future appointments will require a deposit of 50% of the booked service paid on the date of booking via etransfer. If this deposit is not paid, the appointment will be cancelled. No exceptions.
Children are always welcome to have services in the spa, however we do ask that your child is able to act appropriately within the space. Due to the nature of our space, we ask that your child is able to respect the energy and peace in the spa and enjoy their treatment while respecting all other guests.
We want everyone visiting us to have a relaxed and wonderful treatment here at Flourish, so we appreciate everyone's understanding in this matter in order to keep a stress free environment.
Products may be returned in unopened condition within 14 days of purchase.
Products that have been opened may not be returned.